Home » Disability Assistance
Portable oxygen concentrators
Escort assistance for a visually impaired passenager
Stowage of an assistive device
Other special assistance needs
If "other" please describe needs:
If you believe that you have experienced discriminatory treatment under any of the applicable regulations please write to us through email, comment card or online feedback form.
If your complaint is not resolved to your satisfaction you may refer it to the US Department of Transportation via any of the following means.
By telephone: Toll-Free Hotline for Air Travelers with Disabilities
By telephone: Aviation Consumer Protection Division
By mail: Air Consumer Protection Division
C-75, US Dept of Transportation
1200 New Jersey Ave., SE.
West Building, Room W96-432
Washington, DC 20590
You can obtain a copy of this regulation in an accessible format on their website:
transportation.gov/airconsumer/disability (Opens an external website in a new tab)
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