Site Map - Pakistan International Airlines

Passengers holding confirmed tickets can avail this facility.
Passengers with special Remarks codes cannot avail this facility.
Passenger's Baggage cannot be Checked-In online. For doing so they have to report to Check-In counter.
Exit row seats cannot be selected via online Check-In.
Currently this facility is available on selective domestic routes (Flights between Karachi, Lahore and Islamabad)
Time criteria for Web Check-In starts 24 hours before flight departure and closes three hours before departure.
Passengers have to get their boarding passes issued at the airport web Check-In counter before flight closure time.
Reporting time for passengers with baggage is at least 1 hour and 20 minutes and for passengers without baggage is 45 minutes.
Once Passenger has checked-in online, he / she is not allowed to cancel, refund or change his/her travel dates unless flight is cancelled.
In case of flight cancellation, refund must be requested from the ticketing source (PK counter / Travel Agents).
All refund upon approval will be settled to the original mode of payment.
In case of equipment change, PK will try its best to re-accommodate passengers on the same seats but allocation of same seats are not guaranteed.

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Automated Exchange & Refund facility using Manage Booking is for Web Ticket customers only.

You can use more convenient way to check booking status. Please download PIA Mobile Apps

Passengers holding confirmed tickets can avail this facility.
Passengers with special Remarks codes cannot avail this facility.
Passenger's Baggage cannot be Checked-In online. For doing so they have to report to Check-In counter.
Exit row seats cannot be selected via online Check-In.
Currently this facility is available on selective domestic routes (Flights between Karachi, Lahore and Islamabad)
Time criteria for Web Check-In starts 24 hours before flight departure and closes three hours before departure.
Passengers have to get their boarding passes issued at the airport web Check-In counter before flight closure time.
Reporting time for passengers with baggage is at least 1 hour and 20 minutes and for passengers without baggage is 45 minutes.
Once Passenger has checked-in online, he / she is not allowed to cancel, refund or change his / her travel dates unless flight is cancelled.
In case of flight cancellation, refund must be requested from the ticketing source (PK counter / Travel Agents).
All refund upon approval will be settled to the original mode of payment.
In case of equipment change, PK will try its best to re-accommodate passengers on the same seats but allocation of same seats are not guaranteed.